How Choice City Home Services Uses Housecall Pro to Deliver Seamless Electrical and HVAC Service in Northern Colorado
When it comes to home services like electrical work and HVAC maintenance or installation, homeowners in Northern Colorado want three things: quick response times, transparent communication, and reliable, professional results. At Choice City Home Services, we understand that. That’s why we use Housecall Pro, an industry-leading customer relationship management (CRM) platform, to ensure your experience with our electrical and HVAC teams is smooth from the first phone call to project completion.
Whether you're in Fort Collins, Loveland, Windsor, Greeley, or the surrounding areas, here’s how Housecall Pro helps us deliver a better experience for every customer.
Housecall Pro is a robust software tool designed specifically for home service businesses. It handles everything from scheduling and dispatching to invoicing and customer communication—all in one easy-to-use system. For a company like ours, which offers both HVAC and licensed electrical services, it’s essential to have a CRM that keeps projects organized and customers in the loop.
When you contact Choice City Home Services to schedule a service—whether it’s an AC tune-up, a panel upgrade, or an EV charger installation—your job is immediately logged into our Housecall Pro system. Our team can then assign the right technician and set up the most convenient appointment time based on real-time availability.
Our techs receive their assignments instantly via the Housecall Pro mobile app, which means no delays, no confusion, and no double-booking. You’ll receive a confirmation text or email with your scheduled time, and we even let you know when the technician is on their way.
One of the most frustrating parts of dealing with service providers is poor communication. That’s why we’ve made it a core priority—and Housecall Pro helps us deliver on that.
With every job, you’ll receive automatic updates at key points:
Need to make a change or ask a question? You can respond directly via the Housecall Pro portal or contact our office, and your message will be logged in your project file so nothing gets lost.
Because our technicians and office team are all connected through Housecall Pro, we’re able to deliver fast and accurate estimates right on-site. For HVAC repairs, electrical upgrades, or any other project, you’ll get a detailed quote that clearly outlines materials, labor, and expected timeframes—no surprises later.
Once you approve the work, your invoice is ready as soon as the job is complete. You can pay via credit card, ACH, or other secure digital options—all through your online portal. This means no waiting for paper invoices or wondering if your payment went through.
Another huge benefit of Housecall Pro is the ability to store your service history in one place. This helps us take better care of your home over time. For example:
This kind of continuity leads to better service and faster troubleshooting when you need it.
Because we offer both HVAC and electrical services in-house, many of our projects require coordination between those two teams. This is where Housecall Pro truly shines.
Let’s say we’re installing a new mini-split system that requires both HVAC expertise and electrical work. Using Housecall Pro, we can schedule each part of the job in the correct sequence, notify the teams of their roles, and ensure that timelines are met without bottlenecks or delays.
Our office manager, field technicians, and project managers all have access to the same dashboard. That means fewer phone calls, fewer scheduling errors, and a better overall experience for you.
Whether you're planning a full home renovation, upgrading your electrical panel, or just need routine HVAC maintenance, here’s what using Housecall Pro means for you:
It’s just one of the ways we strive to be Northern Colorado’s most professional, transparent, and customer-focused home services provider.
If you're located in Fort Collins, Loveland, Timnath, Windsor, Severance, Johnstown, or surrounding areas, Choice City Home Services is ready to help. Our team of licensed HVAC and electrical professionals is committed to delivering top-tier results—and thanks to Housecall Pro, we’ll make the experience smooth and stress-free from start to finish.
Call us today at 970-308-3638 or visit choicecityhs.com to schedule your service. Experience the difference of a company that’s organized, responsive, and invested in every project.
